How we handle your information and our terms of service.
Our Policies
Privacy & Terms
Privacy Policy
Artisan Alley & Market respects your privacy. We collect only the information necessary to process orders, communicate about events, and improve your experience. We never sell or share your personal data with third parties for marketing purposes.
Data Collection
We may collect your name, email address, shipping address, and payment information when you make a purchase or sign up for our newsletter. This information is stored securely and used only for order fulfillment and communications you've opted into.
Cookies & Analytics
Our website uses cookies to improve your browsing experience and anonymous analytics to understand how visitors use our site. You can disable cookies in your browser settings at any time.
Returns & Exchanges
Due to the handmade, limited-edition nature of our products, all sales are final. If an item arrives damaged, please contact us within 48 hours at hello@artisanalleyandmarket.com and we'll make it right.
Shipping Policy
We ship nationwide via USPS and UPS. Orders are typically processed within 2–3 business days. Personalized items may require additional processing time. In-store pickup is available during regular gallery hours.
Contact for Policy Questions
For questions about our policies, please email hello@artisanalleyandmarket.com or visit us at 128 E. Lancaster Avenue, Downingtown, PA 19335.